Mercury
Electronics
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Privacy Policy

How we collect, use, and protect your personal information.

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Your Privacy Matters

Last updated: June 2026

Mercury Electronics Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the New Zealand Privacy Act 2020. By using our website or services, you agree to the practices described below.

1. Information We Collect

We may collect the following personal information when you contact us, request a quote, or use our services:

  • Your name, email address, and phone number
  • Your property address and details relevant to your security requirements
  • The service or product you are interested in
  • Any information you provide in messages or enquiries
  • Basic technical data such as your browser type and IP address when visiting our website

2. How We Use Your Information

We use your information to:

  • Respond to your enquiries and provide quotes
  • Design, install, service, and support your security systems
  • Arrange alarm monitoring and coordinate response when required
  • Communicate with you about your job, appointments, and after-sales support
  • Improve our website and services

3. Sharing Your Information

We do not sell or rent your personal information. We may share it only when necessary — for example, with our monitoring-centre and patrol partners to deliver alarm monitoring, or with emergency services in response to an activation. We may also disclose information where required by law.

4. Data Security

We take reasonable steps to protect your personal information from loss, misuse, and unauthorised access, disclosure, or alteration. While we work hard to safeguard your data, no method of transmission or storage is completely secure.

5. Cookies

Our website may use basic cookies to help it function and to understand how visitors use the site. You can disable cookies in your browser settings, though some features may not work as intended.

6. Your Rights

Under the Privacy Act 2020, you have the right to request access to the personal information we hold about you and to ask us to correct it if it is inaccurate. To make a request, please contact us using the details below.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please get in touch: